Privacy Policy | Commanda Law

Commanda Law (“Commanda Law” or “we” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information in accordance with applicable federal Canadian and Ontario laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and the Rules of Professional Conduct of the Law Society of Ontario. To the extent inconsistent with our lawyers’ professional obligations established by the Law Society of Ontario, this Privacy Policy is superseded by such obligations.

This Privacy Policy applies to personal information about identifiable individuals, including clients, prospective clients, website users, and others we interact with.

It does not apply to:

Business contact information used solely for business purposes
Publicly available information as defined by law
Information that is not considered personal information under applicable law

Consent

We obtain consent to collect, use, and disclose personal information, except where otherwise permitted or required by law. Consent may be express (ex. written or verbal agreement) or implied (ex. when a client retains Commanda Law). You may withdraw consent at any time, subject to legal or contractual restrictions (including solicitor-client privilege). Withdrawal may affect our ability to provide legal services.

If you provide Commanda Law with personal information about another individual, you confirm that you have the necessary consent or authority to do so.

What Is Personal Information

“Personal information” means information about an identifiable individual. This may include, for example:

Name and contact information
Identification information
Financial or billing information
Information relating to legal matters

Business contact information used solely for business purposes is generally not considered personal information.

Collection of Personal Information

We may collect the following types of personal information about you:

your contact information, such as your name, your residential address, telephone number, fax number and email address; and

any personal information that is included in your comments, questions and inquiries.

We collect personal information from:

Clients or prospective clients directly, or other individuals involved in a matter you retain us for;
Third parties, where appropriate, such as government agencies, registries, insurers, accountants, investigators, real estate agents, or witnesses; and,
This website, including IP addresses, browser type, cookies, and analytics.

We limit the collection of personal information to what is necessary for the purposes identified in this Policy.

Purpose of Collection, Use, and Disclosure

We use and disclose personal information for purposes including, but not limited to:

Providing legal services and advice;
Communicating with clients, service providers, and other parties;
Administering client relationships;
Complying with legal, regulatory, and professional obligations;
Conducting due diligence, investigations, or conflict checks;
Issuing invoices, processing payments, and collecting debts;
Improving this website and services;
Detecting and preventing fraud or illegal activity; and/or,
Protecting the rights, property, or safety of clients, Commanda Law, or others.

We will only disclose personal information without consent where required or permitted by law, or when necessary to provide legal services. Disclosure is always subject to solicitor-client privilege, where applicable.

Cookies and Website Analytics

This website may use cookies and analytics tools (including Google Analytics) to:

Understand how visitors use the website;
Improve functionality and user experience; and/or,
Analyze website traffic and performance.

These tools may collect information such as IP address, device information, and browsing behavior. Information collected through these tools may be processed outside of Canada, including in the United States.

You can:

Adjust your browser settings to refuse cookies, or
Use available opt-out tools (such as Google Analytics opt-out options) .

Please note that disabling cookies may affect how the website functions.

Links to Other Websites

This website may include links to third-party websites for your convenience. These links do not imply endorsement, and we are not responsible for the content, accuracy, or privacy practices of those sites. This Privacy Policy does not apply to third-party websites. If you choose to access them, you do so at your own risk. We encourage you to review their privacy policies before providing any personal information.

Safeguards

Commanda Law takes reasonable physical, organizational, and technological measures to protect personal information from loss, theft, and unauthorized access, use, or disclosure.

Commanda Law may communicate with you and store information using electronic systems and third-party software. While we take steps to protect this information, no method of communication or storage is completely secure, and there is some risk that information may be intercepted, lost, or affected by security threats.

We regularly review and update our security practices to help safeguard personal information.

Where Commanda Law uses third-party service providers to process information or support our legal services, we take reasonable steps to ensure they protect personal information and use it only for the intended purposes.

Canada’s Anti-Spam Legislation (CASL)

Commanda Law complies with Canada’s Anti-Spam Legislation. We will only send commercial electronic messages where permitted by law.

All such messages will include:

Identification of the sender;
Contact information; and,
An easy way to unsubscribe.

You may withdraw your consent at any time.

Retention and Destruction

We retain personal information only as long as necessary to:

Fulfill the purposes for which it was collected; and,
Meet legal, regulatory, and professional obligations.

Client files are retained in accordance with applicable legal and professional requirements.

When no longer required, information is securely destroyed or anonymized.

Data Breaches

In the event of a security breach involving personal information that poses a real risk of significant harm, we will:

Notify affected individuals as required by law;
Report the breach to the appropriate regulatory authority; and,
Take reasonable steps to mitigate risk and prevent recurrence.

Access and Correction

We take reasonable efforts to ensure that the personal information we collect, use or disclose is accurate and complete. In most cases, we rely on you and/or our client to ensure that the personal information provided to us is current, complete and accurate.

You have the right to:

Request access to your personal information; and,
Request correction of inaccurate or incomplete information.

Requests must be made in writing and may require identity verification. We will respond within the time required by law. A reasonable fee may apply where permitted.

In certain circumstances, we may be unable to provide access (for example, where information is protected by solicitor-client privilege or relates to another individual).

Disclosure Outside Canada

Personal information may be stored or processed outside of Canada by third-party service providers. As a result, your information may be subject to the laws of those jurisdictions, including lawful access by courts, law enforcement, or regulatory authorities.

We take reasonable steps to ensure that appropriate protections are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

Questions or Complaints

For questions, concerns, or complaints regarding this Policy, contact:

Information Officer

Commanda Law

92 Caplan Avenue Suite 752

Barrie, ON L4N 9J2

Email: privacy@commandalaw.com

We will review and respond to your concern within a reasonable time.

You may also contact the Office of the Privacy Commissioner of Canada for guidance.

Last updated April 1, 2026